+45 89 87 57 89
Our Customer Support Team are always keen to help you. You can contact us by phone
How do I complain?
Do you have a complaint about any part of your journey with Zento?
info@zento.app
Send us an e-mail or use the call back function directly on our website
Hammerensgade 1, 2. Copenhagen K. Denmark, 1267
You are also welcome to send your complaint by post to our address
Complain about payment services
Our Partner is regulated by the relevant financial authorities whose details can be found on the following website: https://www.b4bpayments.com
If your complaint is related to the payment services then you can directly complain to our payment service partner B4B Payments:
complaints@b4bpayments.com
If you prefer to send your complaint via post, please use the relevant registered office address below:
For Payment Card Solutions services:
New Office Address: 12-18 Grosvenor Gardens, London, SW1W 0DH
For UAB B4B Payments Europe services:
Workland Flow, Lvivo 21A, LT-09313, Vilnius, Lithuania
More details can be found at https://www.b4bpayments.com/prepaid/resources/