Our Customer Support Team are always keen to help you. You can contact us by phone
How do I complain?
Do you have a complaint about any part of your journey with Zento?
info@zento.app
Send us an e-mail or use the call back function directly on our website
Hammerensgade 1, 2. Copenhagen K. Denmark, 1267
You are also welcome to send your complaint by post to our address
Complain about payment services
EPMAP Limited regulated by the relevant financial authorities whose details can be found on the following website
EPMAP Limited, a company registered in Cyprus with registration No. ΗΕ 388513, authorised as an Electronic Money Institution (EMI) by the Central Bank of Cyprus (CBC) with license No. 115.1.3.32 /2021.
Support: info@mapepay.eu Telephone: +357 22 254 989
If your complaint is related to the payment services provided by EPMAP Limited you can directly complain to EPMAP Limited here
If you prefer to send your complaint via post, please use the relevant registered office address below:
EPMAP Limtied
Address: Sofouli 2, Chanteclair Building, 6th Floor, Office 602, 1096 Nicosia, Cyprus.
If you have issued with the usage of the zento.app platform please share your complaints directly to the Zento.app (ZENTO A/S) team vis support@zento.app
More details can be found here